Satisfaction Assessment Form

Quality of Service
  • The standard service is the same every time.
  • The staff are always attentive and enthusiastic.
  • The staff are courteous and polite.
  • There are recommendations from the staff to better understand the service.
  • Staff dress modestly.
5/5

Service Rate
  • The price is reasonable with the quality of service.
  • The price is not high compared to other providers.
5/5
Marketing Promotion
  • There are advertisements and public relations through various media.
  • There are interesting promotions.
  • Ad content is interesting.
5/5
Service Process
  • Proper pickup time
  • Reasonable delivery time
  • Appropriate pick-up time
  • Parcel handling
  • Accuracy and precision of cargo tracking system
5/5
Location in Service
  • There is a branch service point near you.
  • The place is clean and tidy.
5/5
Site usability
  • Subscriptions
  • Pick-up booking
  • Drop-off booking
  • The payment system is convenient.
5/5

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Partnership with us

MAKESEND GO!

OPENED MAKESEND GO BRANCH OFFERING SAMEDAY DELIVERY TO YOUR CUSTOMERS WITH TEMPERATURE-CONTROLLED DELIVERY SERVICE THAT IS THE ONLY ONE WE DELIVER MORNING AND EVENING.

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