Online Business Flow The huge growth in Thailand has inevitably resulted in another business linked to online sales growing as well: the delivery business. Nowadays, there is a lot of competition because there are many shipping companies emerging. These include courier and parcel delivery, chilled fresh food, frozen fresh food, as well as ready-to-eat food and bakery.
Therefore, it is a question among service users whether to choose a service provider with which qualifications. In order not to cause problems in shipping the goods and not damage the goods sent.
7 Good Features A Shipping Company Should Have
Have a location of business and be able to verify it.
The transport business must be legally registered and have a location of the business that can be contacted and verified. Online stores can inform customers that they are using quality shipping services, reliable and confident that the products are on schedule. CHECKING YOUR SHIPPING STATUS IS EASY WHEN CHOOSING MAKESEND EXPRESS SHIPPING SERVICES. Safety is assured.
Deliver accurately, quickly, and on time. Easy tracking
The feature of sending goods is to deliver the goods to the recipient accurately, quickly and on time. When choosing to use fast shipping. On time, it will inevitably receive praise from customers. Online Store Able to bring product reviews, accurate, and fast. For the delivery service, MAKESEND EXPRESS delivers products correctly and completely, thus helping to build direct trust for consumers who order products from online stores.
It is reliable and honest in delivery.
ONE OF THE MOST IMPORTANT SHIPPING FEATURES OF A SHIPPING COMPANY IS THE RELIABILITY OF THE SHIPMENT AND HONESTY. DURING TRANSPORTATION, THE PRODUCT MUST BE KEPT FROM BEING LOST DURING DELIVERY, WHEREBY THE ONLINE STORE CAN INFORM THE BUYER OF THE DETAILS OF QUALITY TRANSPORTATION TO INCREASE CONFIDENCE, FOR EXAMPLE, EVEN IF THE PRODUCT IS FRAGILE, VALUABLE, WILL NOT BE DAMAGED OR LOST. FOR EXAMPLE, CHOOSING MAKESEND EXPRESS, A QUALITY SHIPPING COMPANY HAS INSURANCE AND INDEMNITY BASED ON VALUE. PROVIDE PROFESSIONAL CUSTOMER SERVICE CREATE PEACE OF MIND FOR BOTH ONLINE STORES AND SHOPPERS
There is a full range of transportation options to choose from.
THERE ARE A VARIETY OF TRANSPORTATION SERVICES TO CHOOSE FROM AS AN ALTERNATIVE TO ONLINE STORES, SUCH AS REFRIGERATED, FROZEN, PARCEL DELIVERY SERVICE THE ONLINE STORE CAN CHOOSE THE RIGHT SHIPPING SERVICE FOR THE PRODUCTS TO BE DELIVERED TO THE BUYER, SUCH AS FROZEN SEAFOOD BUSINESS. CHOOSE MAKESEND EXPRESS CHILLED, FROZEN TRANSPORTATION SERVICE, THIS SHIPPING COMPANY MEETS THE NEEDS WELL BECAUSE IT OFFERS BOTH CHILLED, FROZEN TRANSPORTATION SERVICES WITH TEMPERATURE CONTROL.
Employee services and value-added services
Great customer service isn't just about face-to-face service. But behind the back, the quality of service must also be maintained, such as not throwing parcels. Sending the product to the recipient without signing as the recipient himself. Consulting on additional services, such as on-site pickup – stores, vegetable farms and orchards – will help customers feel that they are fully taken care of, which will impress your company and increase the likelihood that customers will return to deliver to you again.
To ensure the service, the online store can notify the shipping company to pick up the product with the store to deliver to the customer so that the delivery staff can see how good the service is, throw the product or not, and inform the customer to take a photo or video clip of the product box when they arrive as evidence in case the product is damaged.
FOR EXAMPLE, MAKESEND SHIPPING COMPANY OFFERS PICKUP SERVICE AT THE PLACE OF SALE OR WAREHOUSE. ONLY HAVE 3 OR MORE PRODUCTS. MEET THE NEEDS FOR PEOPLE WHO WANT TO PICK UP THE PRODUCT THEMSELVES.
Use of modern technology
The use of modern technology is essential to help a delivery company be efficient. For example, using a real-time cargo tracking system. Using a system that allows customers to track delivery status and using technology that reduces shipping errors will help your business become more efficient and customers will feel that they are receiving the most up-to-date service.
To ensure the delivery of goods to customers. Online stores should choose a shipping company that can check the real-time delivery status at any time.
If you choose to use the MAKESEND service, the tracking parcel number will be sent via e-mail, which the online store can use to inform the customer via the website or private message to take the parcel number to check on the website by yourself.
There is a guarantee.
It is undeniable that the customer's products have value. Although some products may not have much value, they have psychological effects. Companies that online business operators should choose to use the service should also have a system to guarantee damage to the goods during transportation in order to ensure and impress the company that the products sent will be well taken care of.
It is recommended that online shops choose to use a shipping company that has a guarantee for damages that occur during transportation to ensure that the goods delivered are well taken care of.
MAKESEND HAS A WARRANTY AND INDEMNIFICATION FOR DAMAGE TO THE PRODUCT IN THE AMOUNT NOT EXCEEDING 3,000 BAHT, WHEREBY THE MERCHANT MUST CLAIM THE DAMAGED PRODUCT WITHIN 24 HOURS AFTER THE CUSTOMER RECEIVES THE PRODUCT AND REPORTS THE PROBLEM.
These are the qualities of good quality delivery of goods by shipping companies, which will be seen to help promote online business to gain trust from customers. MAKESEND is one of the most reliable intraday shipping providers. There is a clear pick-up and drop-off cycle. MODERN STATUS CHECK VIA MAKESEND GO APP AND COMES WITH ALL KINDS OF FEATURES... We believe that the above information will make it easier for online business operators to decide which transportation company to use to meet your needs.
Data Source:
- https://shippingyou.com/ชิปปิ้งจีน-9-คุณสมบัติที/
- https://www.makesend.asia/5-point-for-good-delivery-company/#rwdrew_trng_wela
- https://www.tot.co.th/sme-tips/SME-tips/2020/08/10/5-strategies-transportation-business
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